How to Say It: Practical Tools and Scripting for Challenging Conversations In-Home Professionals Face

Imagine having a blueprint for tackling the tough conversations you face in your nanny or family assistant job?  Having an expert resource available 24/7 to walk you through all the “what if” questions you need to consider, help you decide when and how to start the conversation, provide you with a script so you present your message in a respectful, clear, professional way that encourages cooperation rather than defensiveness or rejection?  Imagine how it would add to the success of your employment relationship, how it would lessen your anxiety around unavoidable, difficult talks, how it would increase your communication IQ and help you stand out in this competitive market?

No need to imagine. The How to Say It training series is an in-depth, user-friendly program that teaches you the foundational communication skills essential to every productive conversation and customized “how to say it” script examples that tackle the unique topics in-home professionals face.  Each scenario is detailed in an individual, bite-sized video so you can quickly and easily learn and review just what you need, whenever you need it.  Have to talk to your mom boss about job creep?  Review that session during nap time and be ready to have the conversation that night.  Need to start getting paid on the books?  Check out that session, print out the accompanying fact sheet, and be prepared to effectively make your case at your next family meeting.  Family announced they’re getting a new puppy?  Learn what other nannies commonly do, decide what’s the right path for you, and have the language needed for that delicate conversation.

The series teaches you simple, easy-to-use communication tools and tried and true strategies for successful conversations and each scenario comes with a customizable conversation script, strategies for working through common objections and stumbling blocks, and food for thought tidbits that help you move from an emotional, reactive position to a thoughtful, proactive position.

We’ll meet the 3rd Sunday of each month, January – June at 4:30 PM PT / 7:30 PM ET.  Can’t make the live sessions?  Sign up to receive the recordings.

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