How to Talk to Parents When Contract Agreements Aren’t Upheld


Recording now available.

Having a comprehensive contract is a must for any nanny care professional.  However, having a contract doesn’t guarantee that everything will always go exactly as outlined.  At some point in almost every job, your employer will fail to keep an agreement made.  It may be too frequent late nights, leaving a mess in the kitchen, or job creep.  In this session, you’ll learn to professionally react in the moment, strategies for uncovering the reason behind the contract fails, and tools to respectfully and effectively address the issue and get back on track.  Presented by Lora Brawley.

All registrations are non-refundable.  If you purchase an individual session and later decide to purchase the series, you will not receive a refund for your individual sessions.  Get information on the whole series here. 

Lora Brawley bio
Lora’s passionate about helping nannies and parents effectively navigate the search and hiring process, building long-term, positive nanny / family relationships, and improving the quality of nanny care through supporting, connecting, and training caregivers.  In her 30 years in the nanny industry, she’s earned a reputation for providing a unique blend of common-sense strategies, intuitive guidance, and user-friendly tools to her parent and nanny clients.

All of Lora’s offering are infused with her expertise in interpersonal communication and conflict resolution.  As a certified family mediator, conflict coach, communications trainer, and Positive Discipline Parent Educator, she helps childcare professionals develop real world communication skills in a variety of training and facilitating roles including virtual adult training, coaching, center and school staff training. and conference presentations at local, regional, and national conferences including several NAEYC annual conferences.


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